https:\/\/www.legalgeek.co\/legaldesign\/<\/p>\n
So to continue your further reading about this eminently important area, we recruited\u00a0a smorgasbord of legal design aficionados and picked their brains on their favourite subject. Take it away Margaret Hagan, Richard Mabey, Emma Jelley, Helena Haapio, and Stefania Passera:<\/p>\n
The Legal Design Guru<\/strong><\/h2>\n“Legal Design is an innovation approach \u2014 that means focusing on the humans within the legal system to understand where the crucial breakdowns in the system right now exist \u2014 and to make the creative leap to define what a better system might be.<\/p>\n
It means a priority on who the \u2018users\u2019 of the system are \u2014 whether it be people who are \u2018lay\u2019 outsiders trying to use it to solve problems, or the \u2018professionals’ who work inside it. A legal design approach has us talk to these people, observe them, co-create with them, and test with them \u2014 so that we can make a system that actually solves problems, and does so in the most usable, useful, and engaging way possible.<\/p>\n
A legal design approach can help us create small changes to huge overhauls. You can use it to make better documents, products, services, organisations, or policies. It is about using creative, human-centered strategies to find better ways forward, to serve people better.”<\/p>\n
![\"Margaret](\"https:\/\/www.legalgeek.co\/wp-content\/uploads\/2018\/03\/Margaret-Hagan-1.png\")
<\/a>Margaret Hagan: <\/strong>Margaret is the creator and director\u00a0of Stanford Law School’s Legal Design Lab and a lecturer at the university’s Institute of Design.<\/p>\n <\/p>\n
The LawTech CEO\u00a0<\/strong><\/h2>\n“Legal design is a mindset as much as a discipline. It means starting with the end user of legal services of all kinds and working backwards. And it’s no longer a nice-to-have. To take one example, the GDPR mandates that all privacy notices will need to be concise, transparent and written in plain language. Sounds more of a design challenge than a legal challenge.”<\/p>\n
![\"Richard](\"https:\/\/www.legalgeek.co\/wp-content\/uploads\/2018\/03\/Richard-Mabey-1.png\")
<\/a>Richard Mabey: <\/strong>Richard is the CEO at Juro, an end-to-end contract workflow tool which won the 2017 Legal Geek start-up awards. He is a former associate at Freshfields. [Juro have shared with us their privacy summary document after recently submitting it to a legal design makeover. The below image shows two typical sections from the old and new documents.]<\/em><\/p>\n![\"\"](\"https:\/\/www.legalgeek.co\/wp-content\/uploads\/2018\/03\/Juro_comparison.png\")
<\/a><\/p>\nThe Trailblazer\u00a0 \u00a0<\/strong><\/h2>\n“Legal Design is a movement to make law more accessible, more usable, and more engaging.<\/p>\n
“Its building blocks are plain language and attractive visuals (perhaps even haptics) all intended to enhance user experience. Legal design embraces but goes beyond technology.<\/p>\n
“You could say that the better breed of lawyer has been using plain language and clear formatting for quite a few dog years already. So if a lawyer wants to embrace legal design, what is the innovation?<\/p>\n
“For a lawyer, to embrace legal design is to adopt a collaborative, multidisciplinary approach to communicating legal concepts. Early on, the legal design process requires the identification of project-specific stakeholders and specialists. These individuals could include social psychologists, designers, technologists, users, regulators: lawyers don’t fly solo. The legal design team works together to create the most user-centric, inclusive and effective way in which to communicate the relevant legal concepts, rights and processes. The results can be inspiring.”<\/p>\n
![\"Emma](\"https:\/\/www.legalgeek.co\/wp-content\/uploads\/2018\/03\/Emma-Jelley-4.png\")
<\/a>Emma Jelley: <\/strong>Emma spent 10 years at Google mainly leading legal affairs for the UK & Ireland, before starting and building the legal function at next-gen identity verification start-up, Onfido. She has recently moved to Helsinki, Finland, which last year hosted the world’s largest legal design summit. Emma will be focusing on legal design projects, and innovation in the field of legal service provision.<\/p>\n <\/p>\n
The Author & Coach<\/strong><\/h2>\n“Legal design merges legal and\u00a0design\u00a0thinking for better processes with better outcomes. It helps transform work products from conventional to great: for example, contracts with summaries up front, flowcharts, icons, and timelines – engaging and easy to work with for everyone. Once clients start seeing more of these, there\u00a0will be no return to the text-heavy, complex lexicon of the ‘old school’.”<\/p>\n
<\/a>Margaret Hagan: <\/strong>Margaret is the creator and director\u00a0of Stanford Law School’s Legal Design Lab and a lecturer at the university’s Institute of Design.<\/p>\n<\/p>\n
The LawTech CEO\u00a0<\/strong><\/h2>\n“Legal design is a mindset as much as a discipline. It means starting with the end user of legal services of all kinds and working backwards. And it’s no longer a nice-to-have. To take one example, the GDPR mandates that all privacy notices will need to be concise, transparent and written in plain language. Sounds more of a design challenge than a legal challenge.”<\/p>\n
<\/a>Richard Mabey: <\/strong>Richard is the CEO at Juro, an end-to-end contract workflow tool which won the 2017 Legal Geek start-up awards. He is a former associate at Freshfields. [Juro have shared with us their privacy summary document after recently submitting it to a legal design makeover. The below image shows two typical sections from the old and new documents.]<\/em><\/p>\n<\/a><\/p>\nThe Trailblazer\u00a0 \u00a0<\/strong><\/h2>\n“Legal Design is a movement to make law more accessible, more usable, and more engaging.<\/p>\n
“Its building blocks are plain language and attractive visuals (perhaps even haptics) all intended to enhance user experience. Legal design embraces but goes beyond technology.<\/p>\n
“You could say that the better breed of lawyer has been using plain language and clear formatting for quite a few dog years already. So if a lawyer wants to embrace legal design, what is the innovation?<\/p>\n
“For a lawyer, to embrace legal design is to adopt a collaborative, multidisciplinary approach to communicating legal concepts. Early on, the legal design process requires the identification of project-specific stakeholders and specialists. These individuals could include social psychologists, designers, technologists, users, regulators: lawyers don’t fly solo. The legal design team works together to create the most user-centric, inclusive and effective way in which to communicate the relevant legal concepts, rights and processes. The results can be inspiring.”<\/p>\n
<\/a>Emma Jelley: <\/strong>Emma spent 10 years at Google mainly leading legal affairs for the UK & Ireland, before starting and building the legal function at next-gen identity verification start-up, Onfido. She has recently moved to Helsinki, Finland, which last year hosted the world’s largest legal design summit. Emma will be focusing on legal design projects, and innovation in the field of legal service provision.<\/p>\n <\/p>\n
The Author & Coach<\/strong><\/h2>\n“Legal design merges legal and\u00a0design\u00a0thinking for better processes with better outcomes. It helps transform work products from conventional to great: for example, contracts with summaries up front, flowcharts, icons, and timelines – engaging and easy to work with for everyone. Once clients start seeing more of these, there\u00a0will be no return to the text-heavy, complex lexicon of the ‘old school’.”<\/p>\n
<\/a>Richard Mabey: <\/strong>Richard is the CEO at Juro, an end-to-end contract workflow tool which won the 2017 Legal Geek start-up awards. He is a former associate at Freshfields. [Juro have shared with us their privacy summary document after recently submitting it to a legal design makeover. The below image shows two typical sections from the old and new documents.]<\/em><\/p>\n“Legal Design is a movement to make law more accessible, more usable, and more engaging.<\/p>\n “Its building blocks are plain language and attractive visuals (perhaps even haptics) all intended to enhance user experience. Legal design embraces but goes beyond technology.<\/p>\n “You could say that the better breed of lawyer has been using plain language and clear formatting for quite a few dog years already. So if a lawyer wants to embrace legal design, what is the innovation?<\/p>\n “For a lawyer, to embrace legal design is to adopt a collaborative, multidisciplinary approach to communicating legal concepts. Early on, the legal design process requires the identification of project-specific stakeholders and specialists. These individuals could include social psychologists, designers, technologists, users, regulators: lawyers don’t fly solo. The legal design team works together to create the most user-centric, inclusive and effective way in which to communicate the relevant legal concepts, rights and processes. The results can be inspiring.”<\/p>\n <\/p>\n “Legal design merges legal and\u00a0design\u00a0thinking for better processes with better outcomes. It helps transform work products from conventional to great: for example, contracts with summaries up front, flowcharts, icons, and timelines – engaging and easy to work with for everyone. Once clients start seeing more of these, there\u00a0will be no return to the text-heavy, complex lexicon of the ‘old school’.”<\/p>\n<\/a><\/p>\nThe Trailblazer\u00a0 \u00a0<\/strong><\/h2>\n
<\/a>Emma Jelley: <\/strong>Emma spent 10 years at Google mainly leading legal affairs for the UK & Ireland, before starting and building the legal function at next-gen identity verification start-up, Onfido. She has recently moved to Helsinki, Finland, which last year hosted the world’s largest legal design summit. Emma will be focusing on legal design projects, and innovation in the field of legal service provision.<\/p>\nThe Author & Coach<\/strong><\/h2>\n
![\"Helena](\"https:\/\/www.legalgeek.co\/wp-content\/uploads\/2018\/03\/Helena-Haapio-kuva-0145-medium.png\")
<\/a>Helena Haapio: <\/strong>Helena is the CEO of\u00a0contract design and coaching agency Lexpert. She is a lawyer and author of the book “Next Generation Contracts: A Paradigm Shift” published in 2013.<\/p>\n![\"Stefania](\"https:\/\/www.legalgeek.co\/wp-content\/uploads\/2018\/03\/Stefania-Passera-1.png\")
<\/a>Stefania Passera:\u00a0<\/strong>\u00a0Stefania is a\u00a0freelance information designer, consultant, and trainer specialised in the field of legal design. She is also a researcher and lecturer at Aalto University School of Science and Technology in Finland.<\/p>\n![\"Meera](\"https:\/\/www.legalgeek.co\/wp-content\/uploads\/2018\/03\/Meera.png\")
<\/strong><\/p>\n