{"id":20278,"date":"2017-05-15T13:02:22","date_gmt":"2017-05-15T13:02:22","guid":{"rendered":"https:\/\/www.legalgeek.co\/?p=20278"},"modified":"2017-05-15T13:02:22","modified_gmt":"2017-05-15T13:02:22","slug":"kira-systems-seeking-customer-success-manager-london","status":"publish","type":"post","link":"https:\/\/www.legalgeek.co\/kira-systems-seeking-customer-success-manager-london\/","title":{"rendered":"Kira Systems seeking Customer Success Manager in London"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Serious enterprise software firm Kira Systems are recruiting a Customer Success Manager to be based in London with the company stating that the preferred candidate will have a law degree with legal practice experience.\u00a0<\/span><span style=\"font-weight: 400;\">Kira Systems \u2013 a &#8216;graduate company&#8217; from <\/span><a href=\"https:\/\/www.legalgeek.co\/startup-map\/kirasystems\/\"><span style=\"font-weight: 400;\">Legal Geek\u2019s start-up map<\/span><\/a><span style=\"font-weight: 400;\"> \u2013 \u00a0is based in Toronto and equips enterprises with intuitive, easy-to-use software tools for uncovering relevant information from contracts and related documents in any form. <\/span><span style=\"font-weight: 400;\">The company\u2019s clientele include some of the world\u2019s largest corporations, law firms, and professional service firms. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The role of a Customer Success Manager is focused on helping Kira Systems\u2019 clients get the most out of their Kira subscription through understanding the customers\u2019 goals and taking a consultative approach to achieving them.\u00a0<\/span><span style=\"font-weight: 400;\">The key objectives for the successful candidate will be to maintain the highest possible level of customer satisfaction, ensure renewal from clients, and expand adoption within existing accounts.\u00a0<\/span><span style=\"font-weight: 400;\">The role will involve providing on-boarding and training for clients as well as building relationships with customers to ensure they are aware of all the resources Kira has to offer. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Liaising with sales, marketing, support, operations and the product team and acting as the voice of customers internally at Kira in those exchanges is also a major part of the role. <\/span><span style=\"font-weight: 400;\">Necessary requirements include a 4-year college degree in a relevant field or equivalent whilst a law degree (LPC, J.D. or LLM) and legal experience are \u201cstrongly preferred\u201d.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Other preferred traits include experience in customer success, sales or account management in an enterprise software company, strong experience working with corporate legal departments and\/or law firm and strong communication, listening, presentation, and negotiation skills.<\/span><\/p>\n<p><a href=\"https:\/\/kirasystems.com\/careers#op-182465-customer-success-manager\"><span style=\"font-weight: 400;\">A full job description can be found on Kira Systems\u2019 website.<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Kira Systems was founded in 2011 in Toronto, Canada, and is a graduate from <\/span><a href=\"https:\/\/www.legalgeek.co\/startup-map\/kirasystems\/\"><span style=\"font-weight: 400;\">Legal Geek\u2019s start-up map<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Serious enterprise software firm Kira Systems are recruiting a Customer Success Manager to be based in London with the company stating that the preferred candidate will have a law degree with legal practice experience.\u00a0Kira Systems \u2013 a &#8216;graduate company&#8217; from Legal Geek\u2019s start-up map \u2013 \u00a0is based in Toronto and equips enterprises with intuitive, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":20279,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[36,20,21],"tags":[],"class_list":["post-20278","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-jobs","category-news","category-read"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - 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